Privacy Policy

At Easy Aussie Migration, we are committed to safeguarding your personal information and upholding your privacy rights. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the APPs is available from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

What Is Personal Information and Why We Collect It

Personal Information refers to information that identifies you as an individual. Examples include your name, address, phone number, email address, and any other information you provide to us in connection with our immigration services. We collect Personal Information for purposes such as:

  • Providing immigration and visa consultation services
  • Responding to your enquiries
  • Booking consultations and providing updates
  • Managing client relationships and communications
  • Marketing and promotional purposes, where consented

 

We collect Personal Information through various means including:

  • Website forms and contact submissions
  • Emails, phone calls, and in-person consultations
  • Social media interactions
  • Public sources, cookies, and third parties (where applicable)

 

Sensitive Information

Sensitive Information includes data about your race, ethnic origin, sexual orientation, religious beliefs, political views, union memberships, health information, or criminal history. We will only collect and use Sensitive Information:

  • When directly related to your immigration case
  • With your explicit consent
  • When required or authorised by law

For example, we may collect Sensitive Information for visa applications such as Protection Visas, Partner Visas, or LGBTQ asylum cases, only as necessary to support your application.

 

Disclosure of Personal Information

We may disclose your Personal Information:

  • To government departments such as the Department of Home Affairs
  • To third-party service providers (e.g., translators, legal experts) with your consent
  • When required or permitted by law
  • In cases where disclosure is necessary to provide the agreed services

We do not sell or rent your personal data to third parties.

 

Security of Your Personal Information

We take all reasonable precautions to protect your information from misuse, loss, and unauthorised access, including:

  • Secure file storage and access controls
  • Use of encrypted communication channels
  • Staff confidentiality agreements and regular training

When your information is no longer required, we take reasonable steps to destroy or de-identify it securely. However, in accordance with legal obligations, we may retain client files for a minimum of 7 years.

 

Accessing and Updating Your Information

You may access the personal information we hold about you and request corrections if the data is inaccurate or outdated.

To request access or updates, please contact us in writing. Identification may be required to process your request.

We do not charge a fee to access your information but may charge a nominal fee to cover administrative costs for reproducing documents.

 

Cookies and Website Analytics

Our website (www.easyaussiemigration.com.au) may use cookies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

 

Third-Party Links

Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

 

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legislation or our operational practices. The latest version will always be available on our website.

 

Contact Us – Privacy Enquiries or Complaints

If you have any concerns, questions, or complaints about this Privacy Policy or the way we handle your personal information, please contact us at:

Easy Aussie Migration
Sydney, Australia
📞 1300 090 462
📧 info@easyaussiemigration.com.au
🌐 www.easyaussiemigration.com.au

We are committed to resolving your concerns promptly and fairly.